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Natalia2467 Author

Level 1

9 points

Face ID

Hello my Face ID is not working. My phone (iPhone X) keeps telling me to move my face higher/lower but never worked. I have restarted my phone and watched multiple YouTube videos and nothing works please help

Posted on Jun 27, 2021 1:44 PM

Top-ranking reply

deggie

Level 10

167,399 points

Posted on Jun 27, 2021 1:45 PM

Sounds like a hardware problem with your True Depth camera. Click on the Get Support link at the top right of this page.

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Face ID

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