Video sound muted
When I record a video on my iPhone the sound is muted and dimmed. I can’t unmute it nor hear the audio on the video.
iPhone 7 Plus, iOS 14
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Hey there! Sometimes, with the newer devices I notice that the orange "mic-in-use" light get's stuck in use after a phone call or a FaceTime and also after using my camera. Strange right?! Try swiping up and to the right from your Home Screen and check if your phone/FaceTime/video are still in-use; swipe up to close them if they are. While the mic is in-use you aren't able to record videos with sound because your device may be assuming that you're already using it for something else. As always, ensure that your iOS is up-to-date then try to restart your device and see if the problem still persists. Most times, I find that simply turning my iPhone off and giving a rest really helps with these little bug issues.
To check if your device is up-to-date go to
Settings > General > Software Update.
If it's current, it will say iOS 14.6 > iOS is up to date. If not, then it will prompt you to download and install. When I choose to restart my phone, I simply turn it off by holding the lock and power off. I choose to wait between 2 & 10 minutes before turning it back on. When you do finally turn it back on, go back to the Software update just to be sure it's still up-to-date. If it's up-to-date and the problem still continues, I would call Apple Support and see about replacing your device. Photos and videos are a major integral part of my usage so, personally if the problem continued I would request a new device. It can be pricey if you don't pay for the protection plans so be forewarned, but it's a requirement for me. Apple Support 800-692-7753
I hope this helps you 🧡