iPhone 7 is stuck, will not turn off

phone is stuck on dismiss, this accessory may not be supported. my phone will not turn off. can not go to any page. help?




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Posted on Jun 21, 2021 8:09 AM

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Posted on Jun 21, 2021 8:26 AM

Try a forced restart. After the phone completely reboots, you should be able to power off of that’s what you want to do.


Press and hold both the Top (or Side) button and the Volume Down buttons until you see the Apple logo.

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Question marked as ⚠️ Top-ranking reply

Jun 21, 2021 8:26 AM in response to nursemello

Try a forced restart. After the phone completely reboots, you should be able to power off of that’s what you want to do.


Press and hold both the Top (or Side) button and the Volume Down buttons until you see the Apple logo.

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iPhone 7 is stuck, will not turn off

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