You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

4 points

screen time passcode?

I am erasing all data/settings on iPhone 7. It is asking for a screen-time passcode. I don't remember this. How do I proceed?

iPhone 7, iOS 14

Posted on Jun 18, 2021 8:35 AM

Top-ranking reply

Level 10

208,488 points

Posted on Jun 18, 2021 8:39 AM

You need to erase that device following these instructions (even if related to the passcode to lock/unlock device's screen):--> If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support

The bad news is that you cannot restore data from a backup, since the ScreenTime passcode would come back in.

Regards

Giulio

View in context

Similar questions