You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

TikTok and ByteDance Ltd. apps are no longer available in the United States, and visitors to the United States might have limited access to features. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

So my phone started off with the screen being black and I tried to force restart it and now it is frozen on the apple logo. I don't know what to do.

So my phone started off with the screen being black and I tried to force restart it and now it is frozen on the apple logo. I don't know what to do.

Posted on Jun 16, 2021 7:39 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 16, 2021 8:33 AM

kiv144 Said:

"So my phone started off with the screen being black and I tried to force restart it and now it is frozen on the apple logo. I don't know what to do."

-------


Refer to the link provided atop this post.

1 reply

So my phone started off with the screen being black and I tried to force restart it and now it is frozen on the apple logo. I don't know what to do.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.