I need urgent assistance to erase my phone using IME and not with "find my apple".
My new iPhone (12 pro max) was stolen and the thief hack
into the device (face recognition).
The first step I did is to change my apple id password.
I could see from other cell phones (friends and family) that
my stolen phone was online using my whatsapp app.
I Contacted my wireless carrier and they blocked my iPhone
and put it on the blacklist in my
country.
I received a new sim card so I could use my previous iPhone
8.
I can see that my stolen phone is currently in use as I can
see it updating the location in other country that didn’t blocked it.
I connect to the iCloude with my apple id in order to erase my
phone using “find my apple” application.
Login to my account but I could not find the iPhone on my
apple devices list.
Please help me to erase my phone using IMEI
How could they break into my phone although I have face recognition?
How they could disable “find my apple” feature, it is clear
that they would not take my iPhone if they didn’t have the ability to brake
into it and disabled “find my apple”
Please help me to erase my phone using IMEI