iPad purchase

If you take your eligible device to an Apple Store, you can either use its assessed value towards a new device - or take the trade-in value as an Apple Gift Card to use against a future purchase.

Should you instead choose trade-in when making an online purchase with Apple, you’ll be sent a shipping box in which to return your old iPad within a certain period of time. You will be charged full price for your new iPad against your Credit Card. When your old iPad has been received/inspected/accepted for trade-in, you will receive a refund of the trade-in value to your Credit Card; if your trade-in fails to arrive, or is rejected, you’ll not receive the Credit Card refund - and will therefore have paid the full price.

Many who trade-in an old device choose to visit the local Apple Store - where the transaction is immediately concluded. This removes any uncertainty or debate as to the condition of the device, or its value, when returned for trade-in.

Apple Trade In - Apple

Yes, you can. Contact your preferred Apple Store and make an appointment in advance, to avoid queues and to be sure your preferred new model (also in terms of color and/or capacity) is in stock.

Regards

Giulio