You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Can't install mac OS

I erased my macbook pro and tried to install the mac OS but get an error message 'PKDownloadError8'.

MacBook Pro 16″, macOS 10.15

Posted on Jun 11, 2021 5:21 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 11, 2021 6:14 PM

First solution:

It is reported that this error occurs during the installation of macOS Catalina if the Internet connection is interrupted or disconnected.

Make sure that the Mac has an active wi-fi or ethernet connection and that the Internet works as expected, and then try to install macOS Catalina again.

Second solution

The Recovery Mode installer of Catalina appears to not be able to properly partition the drive.

Install High Sierra or earlier macOS from Recovery Mode and then upgrade to Catalina or install Catalina (or High Sierra) from a bootable drive.


Source: Apple.Stackexchange.com


Axel F.

1 reply
Question marked as Top-ranking reply

Jun 11, 2021 6:14 PM in response to pet125

First solution:

It is reported that this error occurs during the installation of macOS Catalina if the Internet connection is interrupted or disconnected.

Make sure that the Mac has an active wi-fi or ethernet connection and that the Internet works as expected, and then try to install macOS Catalina again.

Second solution

The Recovery Mode installer of Catalina appears to not be able to properly partition the drive.

Install High Sierra or earlier macOS from Recovery Mode and then upgrade to Catalina or install Catalina (or High Sierra) from a bootable drive.


Source: Apple.Stackexchange.com


Axel F.

Can't install mac OS

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.