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User profile for user: Chiefette
Chiefette Author
User level: Level 1
8 points

Text Message Failure

All of a sudden I cannot receive images or other attachments from non-iphone contacts. Why?

iPhone 11

Posted on Jun 10, 2021 2:03 PM

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User profile for user: sberman
sberman
User level: Level 10
268,575 points

Posted on Jun 10, 2021 2:06 PM

Receiving images and attachments as you described requires MMS messaging through your cellular carrier. MMS requires both the following:

  • Settings > Messages > MMS Messaging = “on”
  • Permission to use MMS on your plan from your cellular carrier. This may cost extra.
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