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Problems with fingerprint authentication

How do I get my iPhone SE5 running iOS 14.6 to stop asking me for fingerprint verification? I set it up ages ago but it has never worked and I want to use my PIN for everything

iPhone SE, iOS 14

Posted on Jun 10, 2021 1:57 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 11, 2021 6:38 AM

Hi linariad,


Thank you for using the Apple Support Communities. It sounds like you want to turn off Touch ID on your iPhone and we are happy to help you with this! To turn off Touch ID, go to your iPhone Settings > Touch ID & Passcode. For additional information check out the Apple Support article Use Touch ID on iPhone and iPad.


Have a good day. 

2 replies
Question marked as Top-ranking reply

Jun 11, 2021 6:38 AM in response to linariad

Hi linariad,


Thank you for using the Apple Support Communities. It sounds like you want to turn off Touch ID on your iPhone and we are happy to help you with this! To turn off Touch ID, go to your iPhone Settings > Touch ID & Passcode. For additional information check out the Apple Support article Use Touch ID on iPhone and iPad.


Have a good day. 

Problems with fingerprint authentication

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