You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

📰 Apple introduces the 2025 Black Unity Collection

Inspired by the rhythm of humanity, a new Apple Watch Black Unity Sport Loop, watch face, and iPhone and iPad wallpapers honor Black History Month. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Activation lock

Last night i update my latest iOS and then this morning i restart the iPhone and now i cannot enter it. This iPhone I buy from someone yesterday. Please help me

Posted on Jun 8, 2021 10:50 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 8, 2021 11:17 PM

You need to contact the previous owner. Please see: How to remove Activation Lock - Apple Support.


Cheers,


Jack

1 reply

Activation lock

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.