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RicardoCT7 Author

Level 1

4 points

Shattered Screen

My screen recently shattered and I was wondering if it can get replaced on an Apple store and the details of this (would the phone be replaced with apple care or would I have to replace the screen?)

iPhone XR, iOS 14

Posted on Jun 2, 2021 10:09 AM

Top-ranking reply

Michael Black

Level 10

80,418 points

Posted on Jun 2, 2021 10:16 AM

If you have AppleCare+ you can use one of your two damage claims to reduce the accidental damage fees. Apple will either replace just the display, or if anything else got damaged, they’ll replace the whole device.

iPhone - Official Apple Support

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Shattered Screen

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