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Why my bank card cannot use?

Why my bank card cannot use?



[Image Edited by Moderator to Remove Personal Information]

Posted on Jun 1, 2021 8:00 AM

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Question marked as Top-ranking reply

Posted on Jun 1, 2021 8:29 AM

A “declined” message means that the issuer of the credit or debit card you have on file in your iTunes account rejected a charge or account confirmation. It is not an Apple problem; Apple is just passing through the message from your issuer. There are a number of reasons the charge or verification might be declined:

  1. Insufficient balance or account in arrears
  2. Account suspended for suspected fraud (not necessarily by you)
  3. Error in card number
  4. Wrong expiration date
  5. Wrong security (CVV) code
  6. Address in your iTunes account does not match exactly the billing address for the card
  7. The card was not issued in the country of the iTunes store
  8. You are connected through a VPN provider that does not terminate in the country of the iTunes store you are connected to.


5 replies
Question marked as Top-ranking reply

Jun 1, 2021 8:29 AM in response to Andylimweiwei

A “declined” message means that the issuer of the credit or debit card you have on file in your iTunes account rejected a charge or account confirmation. It is not an Apple problem; Apple is just passing through the message from your issuer. There are a number of reasons the charge or verification might be declined:

  1. Insufficient balance or account in arrears
  2. Account suspended for suspected fraud (not necessarily by you)
  3. Error in card number
  4. Wrong expiration date
  5. Wrong security (CVV) code
  6. Address in your iTunes account does not match exactly the billing address for the card
  7. The card was not issued in the country of the iTunes store
  8. You are connected through a VPN provider that does not terminate in the country of the iTunes store you are connected to.


Jun 1, 2021 8:28 AM in response to Andylimweiwei

Umm, you just posted your credit card number and expiration in a public forum that can be viewed by anyone anywhere in the world with an Internet connection. I’ve asked the hosts to remove your screen image, but you should monitor the account very carefully for fraud for the next few months, or ask your bank to issue a new card with a new number.

Why my bank card cannot use?

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