iPhone is stuck. Apple logo is frozen on screen. What do I do?

My iPhone X is stuck on. The Apple logo is showing but it is frozen, won't advance or turn off . . . what do I do? All I was trying to do was pull photos off my phone onto my new Mac to make room on my phone.


iPhone XS

Posted on May 30, 2021 1:14 PM

Reply
Question marked as Top-ranking reply

Posted on May 30, 2021 1:17 PM

Force restart your iPhone, using these instructions:--> Force restart iPhone – Apple Support

Regards

Giulio

2 replies

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iPhone is stuck. Apple logo is frozen on screen. What do I do?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.