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Level 1

4 points

iMac 24" touch id grayed out in system preferences

Touch ID grayed out on my iMac 24

Posted on May 30, 2021 12:38 PM

Top-ranking reply

Level 10

143,398 points

Posted on May 30, 2021 12:46 PM

Please restart in Safe Mode and then restart normally and retest. Use Safe Mode to isolate issues with your Mac. If th problem continues, please give AppleCare a phone call. AppleCare Contact Info

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