I have been using my Smart Keyboard folio for a year but 10 days now my iPad does not recognize it. I have done lots of restarts but in vain. I receive an error message “accessory is not supported”
iPad Pro 12.9-inch, 2nd Gen, Wi-Fi, Cell
If your iPad is updated to the latest iPadOS version (now 14.6), if you already cleaned the smartconnector (on your SmartKeyboardFolio and on your iPad, using these instructions:--> How to clean your Apple products - Apple Support ) and the issue still persists, contact Apple Support using this link:--> https://getsupport.apple.com/?caller=kbase&SG=SG004&category_id=SC0300&symptom_id=20186
Regards
Giulio
If your iPad is updated to the latest iPadOS version (now 14.6), if you already cleaned the smartconnector (on your SmartKeyboardFolio and on your iPad, using these instructions:--> How to clean your Apple products - Apple Support ) and the issue still persists, contact Apple Support using this link:--> https://getsupport.apple.com/?caller=kbase&SG=SG004&category_id=SC0300&symptom_id=20186
Regards
Giulio
Smart Keyboard folio not recognized anymore
