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Apple watch connecting problem

I have a problem with my sister’s watch. she was using an old apple ID and now the watch do not want to connect with the new apple id wich she is using now . Help how to fix that problem.

Posted on May 24, 2021 12:59 AM

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Question marked as Top-ranking reply

Posted on May 24, 2021 1:05 AM

Did she remove the watch from the old Apple ID.


There are things in this article she needed to do;

Before you sell your Watch... -

https://support.apple.com/en-us/HT208855


M1 Mac mini, macOS 11.3.1; Watch, series 5 GPS/cellular, watchOS 7.4.1; iPad Pro 2nd Gen, iPadOS 14.5.1; iPad Air 2, iPadOS 14.5.1; iPhone 12 Pro, iOS 14.5.1; TV 4th Gen, tvOS 14.5  HomePods, audioOS 14.5 and Airport Express w/ Airplay 2

7 replies
Question marked as Top-ranking reply

May 24, 2021 1:05 AM in response to esra105

Did she remove the watch from the old Apple ID.


There are things in this article she needed to do;

Before you sell your Watch... -

https://support.apple.com/en-us/HT208855


M1 Mac mini, macOS 11.3.1; Watch, series 5 GPS/cellular, watchOS 7.4.1; iPad Pro 2nd Gen, iPadOS 14.5.1; iPad Air 2, iPadOS 14.5.1; iPhone 12 Pro, iOS 14.5.1; TV 4th Gen, tvOS 14.5  HomePods, audioOS 14.5 and Airport Express w/ Airplay 2

May 24, 2021 2:01 AM in response to esra105

Then she needs to follow these instructions;


Remove  Watch Activation Lock -

Go to icloud.com and login

Open Find iPhone.

In the All Devices pulldown menu select the Watch.

In the resulting sheet that appears to the right choose erase Apple Watch. Select Next until the device is erased.

Then Remove the watch from the Apple ID.


This should reset the watch to the factory settings to be set up as new and pair it to an iPhone.

Apple watch connecting problem

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