You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

my new m1 MacBook battery is not charging

My new m1 MacBook Pro stopped charging

Any suggestions?







iMac Pro, macOS 10.14

Posted on May 23, 2021 7:54 PM

Reply
Question marked as Top-ranking reply

Posted on May 23, 2021 8:14 PM

Watch it for an hour, what is the pattern?


Newer Macs using Big Sur will sometimes slowly discharge by design. It is to prevent the battery from staying at 100% for long periods of time, so the slow discharge is meant to prolong the life of the battery. The discharge may reach ~ 90% and then charge back up to 100%. It may do this ~ once per day, sometimes less often.


Additionally, sometimes the Mac will hold steady at a charge somewhat below 100% (below 90%) for some time, this is also a battery preservation procedure.


But in the above instances, a healthy Mac and battery will recharge up to 100% after some time.


If your charge stays well below 100% and never charges back to 100%, hold the option key and click the battery icon in the menu bar. What does it indicate? Does it say "battery normal?" What about the other lines of text there?


Next, select About This Mac ... from the Apple Menu.

Then, Select System Report. Click on Power.


What does it say for:


Charge Remaining (mAh)

Fully Charged: (yes or no)

Charging: (yes or no)

Full Charge Capacity (mAh):

Cycle Count:

Condition:

Amperage:

Voltage:



1 reply
Question marked as Top-ranking reply

May 23, 2021 8:14 PM in response to Sefons

Watch it for an hour, what is the pattern?


Newer Macs using Big Sur will sometimes slowly discharge by design. It is to prevent the battery from staying at 100% for long periods of time, so the slow discharge is meant to prolong the life of the battery. The discharge may reach ~ 90% and then charge back up to 100%. It may do this ~ once per day, sometimes less often.


Additionally, sometimes the Mac will hold steady at a charge somewhat below 100% (below 90%) for some time, this is also a battery preservation procedure.


But in the above instances, a healthy Mac and battery will recharge up to 100% after some time.


If your charge stays well below 100% and never charges back to 100%, hold the option key and click the battery icon in the menu bar. What does it indicate? Does it say "battery normal?" What about the other lines of text there?


Next, select About This Mac ... from the Apple Menu.

Then, Select System Report. Click on Power.


What does it say for:


Charge Remaining (mAh)

Fully Charged: (yes or no)

Charging: (yes or no)

Full Charge Capacity (mAh):

Cycle Count:

Condition:

Amperage:

Voltage:



my new m1 MacBook battery is not charging

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.