Recovery Mode not opening
When I hold Command R for Recovery mode, a lock appears with a password entry at the bottom. I can't access Recovery Mode when I hold Command+R. Why is that/how do I open it?
MacBook Air 13″, macOS 10.15
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DiegoAcosta201 wrote:
When I hold Command R for Recovery mode, a lock appears with a password entry at the bottom. I can't access Recovery Mode when I hold Command+R. Why is that/how do I open it?
https://discussions.apple.com/content/attachment/c63fdf8b-c66e-4e51-96d2-d816e7feb761
You do not paint a very big picture— what was the bigger issue that led you to Recovery? Are you the original owner of this Mac? Sounds like the Firmware password has been set... see below.
What happens if you enter your user/admin password?
What about Internet Recovery: Option Command R
Lock icon
If your Mac is using a firmware password, the lock icon appears when you try to start up from another disk or volume, such as an external drive or macOS Recovery. Enter the firmware password to continue.
Reference: https://support.apple.com/en-us/HT204156
See if there is anything here—
About Startup Security Utility - Apple Support
How to remove Activation Lock - Apple Support
How to use account recovery when you can't reset your Apple ...
Use macOS Recovery on a Mac with Apple silicon - Apple ...
Recovery Intel Mac: https://support.apple.com/en-us/HT204904
