You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Hard drive wiped need to reset factory setting on Mac OS 10.11.6

My hard drive is wiped on my old MacBook- NEED TO RESET FACTORY SETTINGS. DO I NEED AN ACTUAL MAC OS DISK TO RESET OR WILL IT RESET AUTOMATICALLY?

MacBook, OS X 10.11

Posted on May 18, 2021 6:33 PM

Reply
2 replies

May 18, 2021 7:04 PM in response to Hallandalegirl

Hi Hallandalegirl,


You will need to reinstall OS X (macOS) after you wipe your hard drive.


  1. Start up from OS X Recovery: Press and hold Command-R as you power on your Mac. Release the keys when the Apple logo and a progress bar appear.
  2. When the Utilities menu appears, select Disk Utility and click Continue.
  3. Select View -> Show All Devices.
  4. Select the top level of the internal drive and click Erase. Choose these options, then click Erase:
    1. Name: Macintosh HD
    2. Format: OS X Extended (Journaled)
    3. Scheme: GUID Partition Table
  5. When the erase is finished, quit Disk Utility, select Install OS X, and follow the onscreen instructions. You'll need a good Internet connection.

Hard drive wiped need to reset factory setting on Mac OS 10.11.6

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.