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True Tone setting without a screen replacement

So I can’t seem to find the True Tone setting on my iPhone 11.

I have never changed my screen and I do not know what to do. Help!




[Re-Titled by Moderator]

Posted on May 18, 2021 12:21 PM

Reply
7 replies

May 19, 2021 12:22 PM in response to iosif145

Hi iosif145, 



Thank you for using Apple Support Communities. 



We see that you have a question about True Tone on your iPhone. You are not seeing the setting. We want to help. Please look at this article that has the steps to Adjust the brightness and color temperature on your iPhone, iPad, or iPod touch - Apple Support


From the article, please know that "Some display accessibility settings, including Invert Colors, Grayscale, and Increase Contrast, might turn off True Tone."


If you take your iPhone out of dark mode, do you see that setting?



Best Regards!

May 20, 2021 7:27 AM in response to iosif145

Hi iosif145, 





Thank you for reaching back out.


 


We see that the issue happens in light mode as well. Have you tried restarting and checking again? If not, here's how Restart your iPhone



If a restart doesn't help, is your iPhone updated? It's a good idea to back up your iPhone before updating. 


Here’s How to back up your iPhone, iPad, and iPod touch - Apple Support

Here’s how to Update your iPhone, iPad, or iPod touch - Apple Support 


Reach out if you have any questions. 




Best Regards!

May 20, 2021 9:23 AM in response to iosif145

Are you sure you dad never replaced the screen? And have you tried the restart and the backup and restore suggested by Community Specialist Bailier?


I noticed your phone is in low power mode, so I tried with my phone to see if that could be an issue, but for me it wasn’t. You might try turning low power mode off just to cover all bases.

True Tone setting without a screen replacement

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