Refund

on Saturday May 8 I was originally going to send in my iPad for repair but the cost of doing so makes sense for me to just purchase a new one. The whole problem was that 724.54 was debited from account and I didn’t submit the request to do so. Would like to know when I will get my refund

Posted on May 11, 2021 04:56 AM

Reply
Question marked as Top-ranking reply

Posted on May 11, 2021 08:35 AM

Contact Apple about this just to make sure there isn't something unexpected happening in the system.


Click here --> https://support.apple.com/choose-country-region Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


Contact Apple for support and service --> "See a list of Apple phone numbers around the world."

Click here --> https://support.apple.com/HT201232


You may also wish to read this, which I suspect applies in your case too as regards to a refund.

https://www.apple.com/shop/help/returns_refund

1 reply
Question marked as Top-ranking reply

May 11, 2021 08:35 AM in response to sboiselle

Contact Apple about this just to make sure there isn't something unexpected happening in the system.


Click here --> https://support.apple.com/choose-country-region Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


Contact Apple for support and service --> "See a list of Apple phone numbers around the world."

Click here --> https://support.apple.com/HT201232


You may also wish to read this, which I suspect applies in your case too as regards to a refund.

https://www.apple.com/shop/help/returns_refund

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Refund

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.