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Apple TV won’t turn on, light keeps flashing.

Light on my Apple TV keeps flashing. Nothing populates on screen. Disconnected from power and HDMI for many hours, no change.

Posted on May 9, 2021 10:19 AM

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Question marked as Top-ranking reply

Posted on May 9, 2021 11:07 AM

That means it is unable to start up and needs to be restored.


If you have a 4K model then you will need to contact Apple

If it's an earlier model refer to the steps below


  • If you have an Apple TV HD and a PC with iTunes or a Mac with macOS Mojave or earlier:Disconnect the power and HDMI cables from Apple TV. Connect one end of a USB-C cable (sold separately) to Apple TV and the other end to your computer. Open iTunes on your computer, select Apple TV in the Source list, then select Restore. If that doesn’t work, contact Apple TV Support.


  • If you have an Apple TV HD and a Mac with macOS Catalina or later: Disconnect the power and HDMI cables from Apple TV. Connect one end of a USB-C cable (sold separately) to Apple TV and the other end to your computer. Open the Finder on your computer, select Apple TV in the sidebar, then select Restore. If that doesn’t work, contact Apple TV Support.




1 reply
Question marked as Top-ranking reply

May 9, 2021 11:07 AM in response to Durkinj2

That means it is unable to start up and needs to be restored.


If you have a 4K model then you will need to contact Apple

If it's an earlier model refer to the steps below


  • If you have an Apple TV HD and a PC with iTunes or a Mac with macOS Mojave or earlier:Disconnect the power and HDMI cables from Apple TV. Connect one end of a USB-C cable (sold separately) to Apple TV and the other end to your computer. Open iTunes on your computer, select Apple TV in the Source list, then select Restore. If that doesn’t work, contact Apple TV Support.


  • If you have an Apple TV HD and a Mac with macOS Catalina or later: Disconnect the power and HDMI cables from Apple TV. Connect one end of a USB-C cable (sold separately) to Apple TV and the other end to your computer. Open the Finder on your computer, select Apple TV in the sidebar, then select Restore. If that doesn’t work, contact Apple TV Support.




Apple TV won’t turn on, light keeps flashing.

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