My ringer is not working on incoming calls
My phone is not ringing on incoming calls.
ringer volume is up...
iPhone 7 Plus, iOS 14
- Check to see that the Silent switch is not set to ON. Silent switch is located on the Top Left Side of your iPhone.
- Open Settings ➔ Sounds & Haptics ➔ Ringer and Alerts : Make sure this is not set to OFF or too Low. Set Change with Buttons to OFF. Below that Make sure that there is a Ringtone selected.
- Check to see that Do Not Disturb is set to OFF. Open Settings ➔ Do Not Disturb : Set this to OFF
- Check to see that Silence Unknown Callers is set to OFF. Open Settings ➔ Phone ➔ Silence Unknown Callers : Set this to OFF
- Make sure that a ringer sound is assigned. Open Settings ➔ Sounds & Haptics ➔ Ringtone : Ensure that a Ringtone is assigned here.
- If all of the above is OK on your iPhone then Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:
- Press and hold both the volume down button and the Sleep/Wake button at the same time. When the Apple logo appears, release both buttons. (DO NOT release Side Button when invited to Slide Power OFF).
If none of the above resolves the ringer issue then have your iPhone examined at the Apple Store or at an Authorized Service Center. You may also contact ➔ Apple Support
Axel F.