I am using microsoft laptop and i cant connect the itunes to the mobil5e to update the software as i an using my old phon iphone
i cant sync my laptop with my device
iPhone 5s, iOS 9
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I am wondering what update you are trying to get on such an old phone. You certainly cannot update to the latest version because your phone is not equipped to handle the latest software. You can use any computer to upgrade phone after installing iTunes.