activation lock

I purchase an iPad Air from a lady friend and found out when I got home that it had a activation lock and her daughter cannot remember anything about the password or the ID what can I do to unlock

iPhone 6s, iOS 14

Posted on Apr 25, 2021 08:54 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 25, 2021 09:06 AM

the activation lock is not really on the ipad it's a

theft protection measure on apples servers


it needs to be removed

How to remove Activation Lock - Apple Support


if you don't know your appleID

Recover Your Apple ID - Apple


if that does not help you then you need the assistance

of apple

Additional Support - Activation Lock (apple.com) and or

Get Support (apple.com) , Genius Bar Reservation and Apple Support Options - Apple

1 reply
Question marked as Top-ranking reply

Apr 25, 2021 09:06 AM in response to Iaaman

the activation lock is not really on the ipad it's a

theft protection measure on apples servers


it needs to be removed

How to remove Activation Lock - Apple Support


if you don't know your appleID

Recover Your Apple ID - Apple


if that does not help you then you need the assistance

of apple

Additional Support - Activation Lock (apple.com) and or

Get Support (apple.com) , Genius Bar Reservation and Apple Support Options - Apple

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

activation lock

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.