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simsy22 Author

Level 1

4 points

Phone restarts when playing videos on apps

How do I stop my phone from restarting every time I watch a video on YouTube or Instagram? Suddenly started happening and when I hotspot

iPhone 11, iOS 14

Posted on Apr 24, 2021 4:04 PM

Top-ranking reply

bailier

Community Specialist

Posted on Apr 25, 2021 11:13 AM

Hi simsy22,

Thanks for reaching out about your iPhone restarting. We can help with this. Make sure to update your iPhone to the latest version of software first. Also, does this happen with any other apps or uses?

Do you see an Apple symbol or spinning wheel when it restarts?

The answers to these questions will help us give you the best answer.

Take Care.

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Phone restarts when playing videos on apps

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