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Dianehall Author

Level 1

4 points

My Apple ID is set to my old phone no which is now not useable

my Apple ID is set to my old phone and Iv forgot my password tried change it but they won’t to send a code to y old phone please help

iPhone 8, iOS 14

Posted on Apr 18, 2021 5:10 AM

Top-ranking reply

Eric Root

Level 10

684,741 points

Posted on Apr 18, 2021 8:42 AM

If you forgot the Apple ID password, enter the Apple (iCloud) ID, and click Forgot Password. See if you can get a Rescue or Notification email option.

Apple ID - Manage

Apple ID – Forgot Password

If you have 2 Factor Authentication enabled, you can use Account Recovery. The Recovery Process is an automated process and the length of time it takes can vary a lot. Apple ID Support can only answer your questions. They can't intervene in or speed up the process. The article below has some suggestions to shorten the the time the process takes.

Apple ID - Recover your Apple ID with two-factor authentication account recovery.

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My Apple ID is set to my old phone no which is now not useable

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