You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Activation lock

Hi, on my old iPad 2 is activation lock after new update, I try to log in but it says it is not correct this device is linked on some iCloud mail who I can not remember, how I can open the iPad now?

Posted on Apr 14, 2021 10:49 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 14, 2021 10:53 AM

Log in with the Apple ID involved, or contact the person who can, or if you're the iPad's original owner, click here and send an unlock request.


If you're having problems logging into that Apple ID, describe them here.

If it's become unbound from that Apple ID but is still locked, send an unlock request.


(196064)

1 reply
Question marked as Top-ranking reply

Apr 14, 2021 10:53 AM in response to markofromoslo

Log in with the Apple ID involved, or contact the person who can, or if you're the iPad's original owner, click here and send an unlock request.


If you're having problems logging into that Apple ID, describe them here.

If it's become unbound from that Apple ID but is still locked, send an unlock request.


(196064)

Activation lock

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.