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CX-5Driver Author

Level 1

4 points

Trying to reset my daughters iPad (she passed away) so my son can use it - it keeps asking for password to be opened - I DO NOT have the password

Trying to reset my daughters iPad (she passed away) so that my son can use it - it keeps asking for a password which I DO NOT have - what do I do - I have it connected to my Mac

Posted on Apr 12, 2021 8:49 AM

Top-ranking reply

imobl

Level 7

20,610 points

Posted on Apr 12, 2021 12:56 PM

How to request access to a deceased family member's Apple accounts - Apple Support

https://support.apple.com/en-us/HT208510

Condolences on your loss.

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Trying to reset my daughters iPad (she passed away) so my son can use it - it keeps asking for password to be opened - I DO NOT have the password

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