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How long will my refund take

Hello I spoke to yous on the phone last week about getting money refunded and I got a email saying it has but it’s not in my bank account just wondering how long will it take ?




[Edited by Moderator]

Posted on Apr 12, 2021 4:35 AM

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Question marked as Top-ranking reply

Posted on Apr 12, 2021 7:38 AM

After you request a refund you'll receive a status update by email within 48 hours. If your request is granted, the time it takes for the money to appear on your account or statement depends on the payment method. Refunds go back to the method used to make the payment originally.


- Store credit: 48 hours

- Mobile phone billing: Up to 60 days

- Other payment methods: Up to 30 days for it to appear on a statement.


You can also sign into https://reportaproblem.apple.com to check if the status of your item is "Refunded".


From: 'How long refunds from the App Store or other Apple services take' --> https://support.apple.com/HT210904


If you need to contact Apple about this, click on this link --> https://support.apple.com/choose-country-region/media-services and choose a path that gets assistance from iTunes Store staff.

1 reply
Question marked as Top-ranking reply

Apr 12, 2021 7:38 AM in response to Jmcdine

After you request a refund you'll receive a status update by email within 48 hours. If your request is granted, the time it takes for the money to appear on your account or statement depends on the payment method. Refunds go back to the method used to make the payment originally.


- Store credit: 48 hours

- Mobile phone billing: Up to 60 days

- Other payment methods: Up to 30 days for it to appear on a statement.


You can also sign into https://reportaproblem.apple.com to check if the status of your item is "Refunded".


From: 'How long refunds from the App Store or other Apple services take' --> https://support.apple.com/HT210904


If you need to contact Apple about this, click on this link --> https://support.apple.com/choose-country-region/media-services and choose a path that gets assistance from iTunes Store staff.

How long will my refund take

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