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Meupsetnow Author

Level 1

4 points

No back up on iphone

Why is my phone wipe clean data, etc totally gone without back up data however asked apple to copy data etc. on my computer before it happened

Posted on Apr 11, 2021 8:18 PM

Top-ranking reply

Limnos

Level 10

417,805 points

Posted on Apr 12, 2021 11:21 AM

"asked apple to copy data etc."

I think we are missing a lot of background story here. I am guessing you had the iPhone serviced by Apple?

For instructions on how to 'Get your iPhone, iPad, or iPod touch ready for service' click here --> https://support.apple.com/HT201557

- "To protect your information and save time, follow these steps before you get service for your device."

You might recover some data from iCloud. See: About missing information after you restore your iOS device with iCloud Backup. Click here --> https://support.apple.com/HT203768

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No back up on iphone

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