My account has been disabled

Select your message from one of the cases below. What you need to do depends upon what message you are seeing. (Including exact error messages when you start a topic helps us help you.)

● If you see a message that says "Your account has been disabled in the App Store and iTunes," there might be a problem with the payment method that you have on file. Click here --> https://support.apple.com/HT208856 and read what you need to do.

● If the message says your Apple ID is locked or disabled, click here and read what to do --> https://support.apple.com/HT204106 "If you or someone else enters your password, security questions, or other account information incorrectly too many times, your Apple ID automatically locks to protect your security and you can't sign in to any Apple services."

Also note "What to do after [or before] you change your Apple ID [email address] or password". Click here --> https://support.apple.com/HT204071 - "After you change your Apple ID email address or password, you might need to update your sign-in information with any Apple services you're using."

Recover your Apple ID when you can’t reset your password - "If you use two-factor authentication and can’t sign in or reset your password, you can regain access after an account recovery waiting period." - https://support.apple.com/HT204921

If you cannot resolve it yourself try one of these contact methods:

- Click here --> https://support.apple.com/choose-country-region/media-services Select your country, then a product.

- Contact Apple for help with Apple ID account security - https://support.apple.com/HT204169

- Contact Apple for support and service - "See a list of Apple phone numbers around the world." - https://support.apple.com/HT201232

● If you only see this in an email, a text message, or somebody called you to report this, it is phishing. Do not respond. Forward emails to: reportphishing@apple.com

sajid231 Said:

"Error: Why my account has been disabled"

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You are Locked Out:

If you are locked out, then contact Apple Support, to get back in.

Visit this Link: If your Apple ID is locked or disabled - Apple Support

Why Accounts Become Disabled:

When your iTunes Account has been disabled, and that often happens due to suspicious activity --- Perhaps nothing on your part. They disable it for no more than Security & Privacy concerns.

Possible Reasons Could Include: 

• Too many unsuccessful login attempts
• VPN (Virtual Private Network) usage
• Consistent transactions
• Session Times Out
• Disobeying Terms & Conditions

So...

To Re-Enable it:

As you might suspect, no one here would know the reason for this occurrence, of course. So, contact Apple Support. They’ll know why this occurred and will run you right through the fix.

Contact Apple Support:

• Contact Us - Choose Locations
• U.S.A. (800)MY-APPLE
• Proceed from there as necessary

Note: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)