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Level 1

5 points

i cant update my phone

I can't update my phone it always takes me to the agree on option and then nothing happens

iPhone XS Max, iOS 14

Posted on Apr 6, 2021 8:43 AM

Top-ranking reply

Level 10

208,590 points

Posted on Apr 6, 2021 8:47 AM

If you're trying to update it wirelessly (via wifi), see this support article:--> If your iPhone, iPad or iPod touch won’t update

If you get no help, try to update your device via computer running iTunes (PC) or iTunes/Finder (Mac).

If the issue persists, contact Apple Support using this link:--> Get Support

Regards

Giulio

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