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Level 1

8 points

iPhone software update issue

Please, I have tried several times updating my iPhone 6s software from 12.1 to the latest but it doesn't work. The progress bar appears and cuts as the installation goes on. Any suggestions and help please?.

Posted on Apr 4, 2021 5:18 PM

Top-ranking reply

kb1951

Level 10

125,243 points

Posted on Apr 4, 2021 5:25 PM

If you have an iPhone 6s on iOS 12, you are far behind on updating. You will need to update through your computer for this. Give that a try.

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