You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

my XR says I have a wifi connection but I can not open any apps that need the internet. All apps say no internet connection. All other devices are working fine

my XR says I have a wifi connection but I can not open any apps that need the internet. All apps say no internet connection. All other devices are working fine

iPhone XR, iOS 14

Posted on Mar 25, 2021 7:57 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 26, 2021 7:37 AM

  1. Turn OFF any VPN services that you may be using on your iPhone. If you do not use VPN then ignore this one.
  2. Unplug your Wi-FI Router for 40 seconds and then plug it back in to electrical power again. This will reset it. You will not lose any settings on it.
  3. If none of the above work then open Settings ➔ WI-Fi ➔ Tap on the "i" next the name of your Wi-Fi Network that you are connected to and then set Private Address to OFF.


Axel F.

7 replies
Question marked as Top-ranking reply

Mar 26, 2021 7:37 AM in response to mr.jim

  1. Turn OFF any VPN services that you may be using on your iPhone. If you do not use VPN then ignore this one.
  2. Unplug your Wi-FI Router for 40 seconds and then plug it back in to electrical power again. This will reset it. You will not lose any settings on it.
  3. If none of the above work then open Settings ➔ WI-Fi ➔ Tap on the "i" next the name of your Wi-Fi Network that you are connected to and then set Private Address to OFF.


Axel F.

my XR says I have a wifi connection but I can not open any apps that need the internet. All apps say no internet connection. All other devices are working fine

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.