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iPad software update

I have an iPad Air that says I am up to date on the software, but I am only at 12.5.1. I see the current version is now 14.something. What do I need to do? Thanks.

Posted on Mar 19, 2021 1:46 PM

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Question marked as Top-ranking reply

Posted on Mar 19, 2021 2:03 PM

A first generation iPad Air, iPad mini2 and mini3 can only be updated to iOS 12.5.1. With iOS 12.5.1 installed, you must have one of these three models.


Not sure which iPad you have? Identify your iPad model.


Apple ended major update support for these models of iPad in September 2019 - although they since continue to received “point” security updates. These devices cannot be updated to iPadOS 13 (or any later major versions of iPadOS) as the internal hardware does not meet the minimum technical requirements (CPU and RAM) for newer versions of iOS/iPadOS.


Some App developers have dropped support for iOS versions preceding iOS 13.x for technical reasons (often because APIs or software libraries upon which they rely have been updated in the new version of iPadOS, making their App incompatible with earlier versions). 


Whilst many App titles remain compatible with your iPad, if you want or need to access to Apps requiring the most recent versions of iOS, you’ll need to consider replacement of your iPad with a newer or current model that supports iPadOS14.


Sorry, I appreciate that this may not be what you were hoping to learn.


I hope this information provides helpful clarity as to your available options - and the limitations of your existing iPad.

3 replies
Question marked as Top-ranking reply

Mar 19, 2021 2:03 PM in response to tmk828

A first generation iPad Air, iPad mini2 and mini3 can only be updated to iOS 12.5.1. With iOS 12.5.1 installed, you must have one of these three models.


Not sure which iPad you have? Identify your iPad model.


Apple ended major update support for these models of iPad in September 2019 - although they since continue to received “point” security updates. These devices cannot be updated to iPadOS 13 (or any later major versions of iPadOS) as the internal hardware does not meet the minimum technical requirements (CPU and RAM) for newer versions of iOS/iPadOS.


Some App developers have dropped support for iOS versions preceding iOS 13.x for technical reasons (often because APIs or software libraries upon which they rely have been updated in the new version of iPadOS, making their App incompatible with earlier versions). 


Whilst many App titles remain compatible with your iPad, if you want or need to access to Apps requiring the most recent versions of iOS, you’ll need to consider replacement of your iPad with a newer or current model that supports iPadOS14.


Sorry, I appreciate that this may not be what you were hoping to learn.


I hope this information provides helpful clarity as to your available options - and the limitations of your existing iPad.

iPad software update

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