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Ja25ha205 Author

Level 1

4 points

can't restore phone

My phone says "support.apple.com/iphone/restore," but when I plug it into my laptop, I'm not offered the option to restore. I just get another message saying the update software can't be located, or something to that affect.

Posted on Mar 17, 2021 1:19 PM

Top-ranking reply

Demo

Level 10

166,663 points

Posted on Mar 17, 2021 1:33 PM

Try forcing your phone into recovery mode to restore it.

If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support

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can't restore phone

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