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Qmaks009 Author

Level 1

4 points

Iphone 5 is disabled

Hello, my Iphone 5 is disabled, and i can't connect it with ITunes error 0xE8000015

Posted on Mar 14, 2021 4:12 AM

Top-ranking reply

SravanKrA

Community+ 2024

Level 10

422,392 points

Posted on Mar 14, 2021 4:19 AM

Connect iPhone to Computer / Mac

Settings > Touch/Face ID & Passcode > USB Accessories > [Enable]

You haven't mentioned whether you have a PC or Mac. However...

Use your USB lightening cable --> Resolve USB-related alerts in iTunes - Apple Support
If unable to connect --> If iTunes doesn't recognize your iPhone, iPad, or iPod - Apple Support
If your computer is a...
1. Mac --> If your computer doesn't recognize your iPhone, iPad, or iPod ...
2. Windows PC —> Troubleshooting issues with iTunes for Windows - Apple Community
Use genuine cable --> Identify counterfeit or uncertified Lightning connector accessories ...
See how to --> Sync your iPhone, iPad, or iPod using iTunes on your computer ...

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Iphone 5 is disabled

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