You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Return and refund

If I bought iPad Pro 8 months ago can I return it and get refund? It’s not faulty

iPad Pro 12.9-inch, 3rd Gen, Wi-Fi

Posted on Mar 9, 2021 9:04 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 9, 2021 9:11 AM

Apple offer a 14-day unconditional returns period - after which the opportunity to return for full refund or exchange is lost.


After 14-days, you can trade-in your iPad - recognising that you will not achieve to purchase price of the iPad:

Apple Trade In - Apple

2 replies

Mar 9, 2021 9:13 AM in response to MagdaLaskowska

Hello Magda,


No, there's a 14 day time window on refunds unless you live somewhere with a different policy. You can either try selling it or use Apple's Trade-in service for credit.


Apple Trade In. click on the link --> hhttps://www.apple.com/shop/trade-in


Apple Store (US) Sales and Refund Policy - http://www.apple.com/shop/help/returns_refund - "You have 14 calendar days to return an item from the date you received it."

Return and refund

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.