Help restore iPhone Backup passcode issue

365inspiredart wrote:

Need help restoring data to iPhone 7 after updating via computer. Data was backed up but no option to enter a passcode was offered. Now I'm being asked to provide a passcode. I tried Apple ID Passcode, iPhone passcode and computer passcode. None work. Now what?

iPhone

Disable iOS backup encryption - Apple Community

Seems you made the backups encrypted at some point

See:

About encrypted backups on your iPhone, iPad, or iPod touch - Apple Support

You need to remember the password used or you will not be able to restore that backup

Good luck!

365inspiredart wrote:

Thanks!! The suggestion that the encryption issue could have been in the background and I wasn't aware it was active was spot on. I used an old password and it worked ... Praise God and thank YOU razmee209!!

You're welcome.