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Momster805 Author

Level 1

20 points

returning engraved products

May I return an engraved iPad within 14 days.

iPad Air 2, iOS 12

Posted on Mar 6, 2021 2:24 PM

Top-ranking reply

Limnos

Level 10

418,819 points

Posted on Mar 6, 2021 2:44 PM

Apple Store --> Refunds - https://www.apple.com/shop/help/returns_refund

"Exchange an item

The only exchange exceptions are personalized items (such as engraved iPhone, iPad, or AirPods) and Macs that have been custom-configured. These items cannot be exchanged in store; they can only be returned and your refund will be issued to the payment method you used on your order (per the guidelines in our Standard Return Policy)."

So I guess yes.

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returning engraved products

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