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Craig_bodger Author

Level 1

8 points

Apple id

Trying to set up an existing Id on an iPhone 7 Plus but the phone is signed in under a random id that is not ours and we don’t know who’s it is. Is there a way around this?

Posted on Mar 6, 2021 2:22 AM

Top-ranking reply

Axel Foley

Level 10

149,322 points

Posted on Mar 6, 2021 2:37 AM

Hello Craig-

You have run into an Activation Lock on the iPhone 7 Plus. That "Random" Apple ID is not random at all. It is the previous owner's Apple ID. You will need the password to that Apple ID or that iPhone will be useless to you. There is no way around that.

Axel F.

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Apple id

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