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Refunds for app purchases

Hello

i filed a claim to refund my money for an accidental Microsoft word purchase. It says in my claims status that my refund was approved and posted, however it has not been refunded to my account. I’m trying to find someone to reach out to but I keep getting redirected. How do I notify Apple that my refund was not received?

MacBook Air 11″, macOS 10.12

Posted on Mar 2, 2021 1:47 PM

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Question marked as Top-ranking reply

Posted on Mar 2, 2021 1:49 PM

In common with refunds from other companies, there is a delay of some days. Pleas see:


How long refunds from the App Store or other Apple services take - Apple Support

1 reply

Refunds for app purchases

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