Subscription billing

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Level 1

4 points

Subscription billing

I am subscribed to 2.99 subscription for my iTunes but I noticed you billed me 49.99 dollars . Kindly I would want a refund of that money

iPhone 6, iOS 12

Posted on Mar 2, 2021 06:30 AM

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Answer 1

Top-ranking reply

Niel

Community+ 2025

Level 10

739,571 points

Mar 2, 2021 06:39 AM in response to Skishy

If you got an email receipt, use the 'Report a Problem' link in it. If not, click here and ask the iTunes Store staff for a refund.

(193338)

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Answer 2

Skishy Author

Level 1

4 points

Mar 2, 2021 06:44 AM in response to Skishy

Plus I would want to know why this was done

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Answer 3

Skishy Author

Level 1

4 points

Mar 2, 2021 07:13 AM in response to Skishy

I really don’t know why this was done and yet am on the 2.99 package. I did as you asked and I got an automated message that they will Contact me within 24hrs and the have given me a case number

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Answer 4

Skishy Author

Level 1

4 points

Mar 2, 2021 07:48 AM in response to Niel

So I have found out that it was billed from another app I have on my phone that I dint know I had subscribed to cause on the end it’s say iTunes

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Subscription billing

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