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iPad activation lock

I have a old iPad but I forgot the Apple ID that it’s linked with I went to Apple already but They said to contact you guys since we have no receipts

iPad 2

Posted on Feb 26, 2021 3:10 PM

Top-ranking reply

ladislavhl

Level 1

60 points

Posted on Feb 26, 2021 3:15 PM

Hi PedroGomesReis,

Thank you for using the Apple Support Communities. How I can see your activation lock on your iPad I'm sorry to hear about that. But without a recipe, the Apple customer team cant remove the activation lock from your iPad if you don't have a recipe of your device with a serial number on the recipe. The reason is a security that someone cant stole your iPad.

You can read more about activation lock here: https://support.apple.com/en-us/HT201441

I'm sorry about that.

Best regards,

Ladislav

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iPad activation lock

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