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iPad not responding/turning on?

Hi, my iPad suddenly stopped working after 13 months of use(of course right after the warranty ended:( ). I charged it for hours with the normal iPad charger, but the charging icon never appears. I also tried recovery mode but that doesn't work either. I even tried to fix it with my Mac but it doesn't show up when I plug it in. Any advice on how to fix that?

iPad (5th gen) Wi-Fi

Posted on Feb 24, 2021 4:43 AM

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Question marked as Top-ranking reply

Posted on Feb 24, 2021 6:14 AM

First, charging issues:

If your iPad won't charge – Apple Support


Next, If iPad is not responding whist still connected to the Power Adapter, do one of the following:


  • On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On other iPad models: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.



If iPad still doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPhone, iPad, or iPod touch won’t turn on or is frozen.

1 reply
Question marked as Top-ranking reply

Feb 24, 2021 6:14 AM in response to straight_outta_beyhive

First, charging issues:

If your iPad won't charge – Apple Support


Next, If iPad is not responding whist still connected to the Power Adapter, do one of the following:


  • On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On other iPad models: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.



If iPad still doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPhone, iPad, or iPod touch won’t turn on or is frozen.

iPad not responding/turning on?

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