I am unable to open a .mov file with Quicktime

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Level 1

12 points

A message comes up saying "The file isn’t compatible with QuickTime Player."

Has something changed?

My OS is Big Sur.

MacBook Pro 15″, macOS 11.2

Posted on Feb 23, 2021 10:47 AM

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Answer 1

Community Specialist

Hello rllngriver,

Thanks for asking the Apple Support Communities about an incompatible file.

Cheers.

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Answer 2

Level 1

12 points

Thank you. I found out the file wasn’t good. I redownloaded it and then it worked. Thx.

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Answer 3

Some old codecs are no longer supported. In Mojave QuickTime Player offered to convert them to new format.

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