Cannot play the video in my galery
2 hours ago I can still play all the video I took by my phone. But now when it updated to new ios 14.4, I can’t play any of my video no more.
i am using iphone 12 promax.
User profile for user:
MoonJ.
User level:
Community Specialist
Hello, Taotran2012vn!
Thanks for reaching out to the Apple Support Communities! It looks like you're trying to play a video and see an error message about it not loading properly. You can start by following these steps to Restart your iPhone.
Does this happen with multiple videos? Does this happen in any other apps or only with the Photos app? Your answers can help us understand what might be going on.
If you are having issues with multiple videos in an app other than the Photos app, the steps inside this article might be helpful: If an app unexpectedly quits, stops responding, or won’t open
Take care!