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La0104 Author

Level 1

4 points

Payments for app I didn’t ask for

I downloaded an app for memory cleaning and forgot about it - now after 2 months I saw that they charged me 5 dollars every week since then!! Please help me how do I get my money back? I don’t have enough of it as it is😞

iPhone XR, iOS 14

Posted on Feb 16, 2021 3:16 AM

Top-ranking reply

SravanKrA

Community+ 2024

Level 10

422,446 points

Posted on Feb 16, 2021 4:08 AM

Unknown Charge

Curious about a Charge? --> If you see an 'itunes.com/bill' or an unfamiliar charge on your statement
If you have an issue with an app on App Store or billing --> Request a refund for an App Store or iTunes Store
You can also request a refund for a recent renewal of an in-app subscription.purchase

Phishing

Beware of --> Phishing & Other Suspicious Emails
Know how to --> Identify legitimate emails from the App Store or iTunes Store
Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams —> Use these tips to avoid scams and learn what to do if you think your Apple ID has been compromised.

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Payments for app I didn’t ask for

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